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Why can’t my device connect with the mobile phone?

Magic Motion Help

Note: Please do not perform Bluetooth pairing in the Bluetooth settings. After you turn on the Bluetooth switch, you can directly connect to the device in the APP.

Failure to connect may be due to the following reasons

Please confirm whether you have provided enough permissions for “Magic Motion”.
1.  iOS (iPhone, iPad, iTouch) connection help

2.  Android system with help

Check if your device has enough power.
If none of the above can be resolved, please contact the store where you purchased it.

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